please check out our network
configuration page to insure that your system meets minimum system
on to a "virtual
visit", be sure to remember that the HOST needs to logon in
first order for the session to be established. If you ring the HOST
before they logon, you will not be connected.
can always logon and wait for a GUEST to ring them by minimizing the
screen after logon. During that time, the HOST can continue to work
on other applications, or simply wait for a ring. When the first GUEST
logs on, the computer will ring.
"ring", the HOST needs to click on the "accept"
box and the session will be established. Other GUESTS then can logon
and join the session.
talking, simply click END SESSION on the control panel in the top right
hand corner. To logon again, simply re-enter USERNAME and PASSWORD on
the logon page.
logon, we recommend pressing the F11 key to have the screen size increase
so that all video panels are visible, along with the "chat"
box. By pressing F11 again, the screen returns to its original size.
the session, any user can send a URL by entering it in the "chat"
box. Pressing the displayed link will then open up that website. While
the site is open, communication continues. In order to see the website
along with the session, simply adjust the website by reducing the size
and moving it over on the screen.
headset with built in microphone will improve communication.
viewing, screen resolution should be set to 1024 X 768.
Each HOST has their own, personalized logon. The logon USERNAME is a
combination of the facility code, location code, user first name, and
user last name. The PASSWORD is always the same for each USERNAME in
the facility. Facility code and location information is provided on
choose their own USERNAME and PASSWORD combination, subject to approval
by 2WayView.com administration. Their logon information is valid only
when used with their personal HOST, and cannot be used with any other
GUEST or HOST, unless their own HOST is currently logged on.